Displaying 1 - 19 of 19

StatusGitHub URLDate & TimeEmailApp TypeVersionDesc.StepsExpected BehaviorScreenshotNotes
New8/30/2022Email hidden; Javascript is required.iPad App16Blank screen on the app after login

User [email protected] complained about a blank screen after login on the iPad app yesterday. I have restarted the device, uninstalled/reinstalled the app, updated the OS, and this morning he's still seeing the problem.
Also, this morning, one other user has the same problem, [email protected] He's at a different site so i can't confirm his issue, but it sounds very similar to what I'm seeing firsthand here.
Is it possible the app is having trouble connecting to the backend? I saw there were some changes to the system late last week.

The app should open to the home page after login.

New8/2/2022Email hidden; Javascript is required.iPad App1.0.16Nonspecific Error

Took two photos, entered notes, then tap Add 2 Photos to Library. The app returns "There was an error and the request could not be completed." At least two users have experienced this problem today, but I cannot replicate it myself.

The app should return a specific error with instructions for resolution (e.g., the upload size is too big; resize your photos or upload fewer photos).

Screenshot Upload

Does the system log these kinds of errors? If we need to temporarily turn on logging, I can instruct the user to repeat the process so we can capture the real error in the log.

New8/2/2022Email hidden; Javascript is required.Web App1.0.16Yard List Incomplete

New user setup, attempted to assign a user to a yard. Some yards are not yet set up in the list.

The complete yard list: Duarte North; Duarte South; Broadway; Rush; Mecca; Fillmore; Piru; Via Real; Casitas Pass. In the current list, the "San Gabriel" yard would be replaced by Duarte North and Duarte South. The "Carpinteria Yard" is replaced by Via Real and Casitas Pass.

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New7/20/2022Email hidden; Javascript is required.iPhone App1.0.16No Plant Common Name on Photo Tags

We are viewing the uploaded photos in the web app.

On page 5, section IV of the Software Development Agreement, 'Plant Common Name' is listed as one of the items embedded at the bottom of the photo as it is uploaded. However, only the item number, date, and yard location are included. The Plant Common Name is listed in column B of the 'Item Number-Description Master List' provided in December. Can that be easily fixed?

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New5/25/2022Email hidden; Javascript is required.Web AppCan't see users in Manage Users after registration

User Chris Janda ([email protected]) registered as a new user on the web app, and this process appears to have completed successfully. He has been able to subsequently log in and use the app. However, I don't see him listed under Manage Users in the web app.

I should see all registered users for both the web app and the iOS app in the Manage Users screen, correct?

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Also, can the test user accounts be deleted from this screen?

New5/20/2022Email hidden; Javascript is required.Web AppAdd copyright information?

Is it possible to add a copyright blurb to the bottom of the metadata? Something like "Copyright (c) Norman's Nursery, Inc. 2022 All rights reserved"

n/a

New5/20/2022Email hidden; Javascript is required.Web AppCart Empties on Screen Refresh

1. Add photos to cart.
2. Go to cart (normansnursery.app/cart).
3. Refresh the browser windows.
4. Page goes blank/completely white.
5. Manually navigate to normansnursery.app/home - notice that the cart is empty. Also notice that the add to cart buttons on the photos are missing (screenshot attached).

Once photos are added to the cart, they should stay there until removed by the user, right?

Screenshot Upload
New5/20/2022Email hidden; Javascript is required.Web AppCart Empties on Screen Refresh

1. Add photos to cart.
2. Go to cart (normansnursery.app/cart).
3. Refresh the browser windows.
4. Page goes blank/completely white.
5. Manually navigate to normansnursery.app/home - notice that the cart is empty. Also notice that the add to cart buttons on the photos are missing (screenshot attached).

Once photos are added to the cart, they should stay there until removed by the user, right?

Screenshot Upload
New04/20/2022Email hidden; Javascript is required.iPhone App1.0.12Feedback on Photo Taking

Just some feedback: taking a photo is awkward because we only have half the device screen to capture the image (see attached). That means the photo taker needs to stand very far back to get the entire image. Can we minimize the panel that shows up on the bottom half of the screen? That would allow the photo taker to capture the entire image w/o standing so far back.

Provide the option to minimize the lower panel so that we can capture the entire image.

Screenshot Upload
New4/15/2022Email hidden; Javascript is required.iPhone App1.0.11Photo screen recommends landscape format

The camera screen says "For best results, rotate your phone to take a photo in Landscape format," but I think it should say portrait format.

Text should be modified.

New4/15/2022Email hidden; Javascript is required.iPhone App1.0.11Notes is a Required Field

The notes field is a required field, but should be optional

The 'Add 1 Photos to Library' button should be available when the notes field is blank.

New4/8/2022Email hidden; Javascript is required.iPhone AppUnable to Install App

In Jamf, added the NNI Photo App to a Blueprint. My iPhone downloaded the new app, but could not install it. The error is "Unable to Install "norman-nursery-mobile" This app cannot be installed because its integrity could not be verified." A quick search of that error in Apple's KB suggests you use EAS instead of Expo to build the app. Whatever that means.

The app should download and install properly.

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New4/7/2022Email hidden; Javascript is required.Web AppTag Text Too Small

The tagged text is very small in relation to the whole image. Can that text area be expanded to cover a larger area and larger text? Also, can that box be appended to the bottom of the photo, rather than overlaid on top of the image?

Text should be larger in relation to the image.

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New4/1/2022 9:30 AM PacificEmail hidden; Javascript is required.iPhone App1.0.9Request could not be completed error

Trying to upload a photo using the "Media Library" function. I select a photo from my local camera roll then click the "Add 1 Photos to Libary" button. A red error comes up: "There was an error and the request could not be completed."

Photo should upload successfully.

Screenshot Upload
New4/1/2022 9:00 AM PacificEmail hidden; Javascript is required.iPhone App1.0.9Max number of photos exceeded

I take a photo and get the following error message after clicking the shutter button: "Alert. Number of photos has exceeded the max number of photos that can be uploaded. Please remove some photos then try again."

What is the max limit? Is it per device or user or for the whole team?

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New3/15/2022Email hidden; Javascript is required.iPhone App1.0.8Photo can't be taken in portrait mode?

When taking the photo, there's a message stating "For best results, rotate your phone to take a photo in Landscape format." However, most of our photos are taken in Portrait mode since most of the plants are taller than they are wide (e.g., trees). Can we allow the app to take photos in portrait mode?

We should be able to take, store, and share photos in portrait mode. That will likely account for most of the photos we use.

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New2/28/2022Email hidden; Javascript is required.iPhone App1.0.4Can't collapse the keyboard

At the Add A Plant Image screen, select a plant, yard, and size. Clicking in the Notes field will bring up the keyboard, but how do you collapse the keyboard when you're done entering notes? I'm unable to move forward in the process to actually take the photo because they keyboard is in the way and there's no apparent way to collapse it and/or move forward to take the photo.

The keyboard should collapse when I'm done entering notes, allowing me to continue to take the photo.

DeferredMonday 2-26 at 11:00 amEmail hidden; Javascript is required.iPad AppTest Description

1.) Step one
2.) Step two

What the expected behavior lorem ipsum

Notes here.....

Can't ReproduceMonday 2-26 at 11:00 amEmail hidden; Javascript is required.iPad AppTest Description

1.) Step one
2.) Step two

What the expected behavior lorem ipsum

Notes here.....

StatusGitHub URLDate & TimeEmailApp TypeVersionDesc.StepsExpected BehaviorScreenshotNotes
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