When you’re filing a bug, if you could please include all this information, it will save time going back and forth. We’ll need this information in order to reproduce the problem on our side in order to “debug” it.
Please use Form link for “best results”….
….But if you really want to send an email or Basecamp or Trello message, following the steps below will help us fix the issue more quickly.
1.) Include the multiple steps you took and page URLs you were.
2.) Also position of the “item” or element/module that’s missing or not working on the page.
3.) Include what browser and OS you were using.
4.) A screenshot with markup with arrows pointing to the “bug” or issue is really good to have.
I was on this URL: http://mysite.com/page.html
I was on “/home” and then I clicked on “menu.”
Then the page “/menu” loaded and I did not see Y as I expected on the top right corner.
I was testing this on Safari Mac.